Terms and Conditions
📄 Terms and Conditions
Please read these terms carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing or using the Blueberry Botanicals website (www.blueberrybotanicals.in) or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers.
2. About Us
Blueberry Botanicals is a brand owned by Blueberry (Parent Company), registered in India. We sell seeds, live plants, Ayurvedic wellness products, and related gardening supplies through our online store. Our GSTIN is 32ACZPR0268A1ZK and FSSAI License No. 3025111312217003.
3. Products & Descriptions
- We make every effort to display product descriptions, images, and specifications accurately.
- Seed germination rates are indicative and may vary based on growing conditions, climate, soil, and care.
- Live plant availability is subject to seasonal stock and may vary.
- Product images are for illustrative purposes. Actual products may vary slightly in appearance.
- We reserve the right to modify, discontinue, or update products without prior notice.
4. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Prices are subject to change without notice. The price at the time of order placement is the final price.
- We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (where available).
- Payments are processed through secure, PCI-DSS compliant payment gateways.
- In case of payment failure, please do not retry immediately. Contact us to verify before attempting again.
5. Orders & Cancellations
- Orders are confirmed upon successful payment and email confirmation.
- We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.
- Order cancellations by customers are accepted within 12 hours of placement. After dispatch, cancellations are not possible.
- For cancellation requests, contact us at hello@blueberrybotanicals.in immediately.
6. Shipping & Delivery
- We ship across India and to select international destinations.
- Delivery timelines are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.
- Risk of loss and title for products pass to you upon delivery.
- We are not responsible for delays caused by incorrect shipping addresses provided by customers.
- Please refer to our Shipping Policy for full details.
7. Returns & Refunds
- Returns are accepted for damaged, defective, or incorrectly shipped products within 7 days of delivery.
- Opened seed packets cannot be returned due to quality control and biosecurity reasons.
- Refunds are processed within 5–7 business days of approval.
- Please refer to our Return Policy for complete details.
8. Intellectual Property
- All content on this website including text, images, guides, logos, and graphics is the intellectual property of Blueberry Botanicals.
- Our 52+ gardening guides and educational content are original works protected by copyright.
- You may not reproduce, distribute, or use our content without prior written permission.
- Linking to our content with proper attribution is permitted.
9. Disclaimer & Limitation of Liability
- Gardening results vary based on climate, soil, care, and environmental factors. We do not guarantee specific yields or germination outcomes.
- Ayurvedic and herbal products are for general wellness purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before use.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our maximum liability is limited to the value of the order in question.
10. Privacy Policy
We collect and process personal data in accordance with applicable Indian data protection laws. We do not sell your personal data to third parties. Your data is used solely for order processing, communication, and improving our services. By using our website, you consent to our data practices.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India. We encourage resolution of disputes through direct communication before legal action.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised terms.
13. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: hello@blueberrybotanicals.in
Website: Contact Page